AT&T DSL Internet Reviews and Complaints All Reviews

Lothair's Picture Comment by Lothair  0

User comment:

Have 3.0 for 4 years. After multiple complaints to at&t they sent 7 service techs out 2 were a no show. due to internet slow speeds and internet drops. They finally changed my profile to 10.0 due to being 3.4 miles from main box. so now im finally getting proper speed was getting AS LOW AS .4 DOWNLOAD SPEED. BUT HERE IS THE KICKER, Just got my bill in for this month now they switched me to a usage plan without my authorization and tripled my bill then have the balls to tell me that i have always been on a usage plan which is total bull crap. They have credited my bill back to 46.00 will see next month if still on this usage plan they swapped me to without any authorization i will have it shut off

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